Thank you for choosing Image AI Upscale. This document outlines our no-refund policy for all purchases made
on our platform.
All sales are final. Image AI Upscale does not offer refunds for any purchases,
including subscriptions and credit purchases, under any circumstances.
1. Understanding Our Refund Policy
By making a purchase on our platform, you acknowledge and agree that:
All sales are final and non-refundable
There are no exceptions to this policy
This policy applies to all types of purchases, including monthly subscriptions, annual subscriptions,
and individual credit purchases
No prorated refunds are available for partially used subscription periods
No refunds are available for unused credits
2. Subscriptions
For subscription plans (Creator and Pro):
You may cancel your subscription at any time
Upon cancellation, you will continue to have access to the service until the end of your current billing
period
No partial refunds are provided for the remainder of a subscription period after cancellation
No refunds are provided even if you cancel immediately after renewal
3. Credit Purchases
For credit purchases:
All credit purchases are final and non-refundable
Credits do not expire and remain available in your account
No refunds are provided for unused credits
No refunds are provided in the case of accidental purchases
4. Service Quality and Technical Issues
While we strive to provide the highest quality service:
We do not provide refunds based on dissatisfaction with the upscaling results
We do not provide refunds for technical issues, service outages, or other disruptions
The effectiveness of our AI upscaling varies depending on the original image quality, and results cannot
be guaranteed
In the event of a technical issue with our service, we may, at our sole discretion, provide replacement
credits as a courtesy, but this is not guaranteed and does not constitute a refund policy.
5. Try Before You Buy
To ensure our service meets your needs before making a purchase:
We offer free credits to new users
We recommend testing our service with these free credits to evaluate whether it meets your
requirements
Once you are satisfied with the results and make a purchase, that purchase is final
6. Legal Compliance
Our no-refund policy is enforced to the fullest extent permitted by law. In jurisdictions where certain
refund rights cannot be waived under consumer protection laws, we will comply with the minimum requirements
of such laws while otherwise maintaining our no-refund policy.
7. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon
posting to our website. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Refund Policy, please contact us at [email protected].