Privacy Policy

Last Updated: May 10, 2025

At Image AI Upscale, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our image upscaling service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Data

We may collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

Email address
First and last name
Payment information (for paid services)
Usage data and preferences

1.2 Images and Content

When you use our image upscaling service, we temporarily store the images you upload in order to process them. We also store the enhanced output images for a limited time to allow you to download them.

1.3 Automatically Collected Information

When you access our website, we may automatically collect certain information from your device, including:

IP address
Browser type and version
Operating system
Device information
Usage data (pages visited, time spent on site)
Referring website addresses

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide, operate, and maintain our services
Process and complete transactions, and send related information including confirmations and invoices
Improve, personalize, and expand our services
Understand and analyze how you use our services
Develop new products, services, features, and functionality
Communicate with you about updates, security alerts, and support messages
Find and prevent fraud
For compliance purposes, including enforcing our Terms of Service or other legal rights

3. Image Privacy and Processing

We understand that the images you upload may be sensitive or confidential. Here's how we handle your images:

We store your uploaded images only for the time needed to process them and make them available for you to download
All images are automatically deleted from our servers after 24 hours
You can request immediate deletion of your images at any time
We do not use your images to train our AI models
We do not share your images with third parties
All image processing happens on secure, encrypted servers

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

As mentioned above, your uploaded images are automatically deleted after 24 hours.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

The right to access personal information we hold about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to withdraw consent where we rely on consent to process your information
The right to object to our processing of your personal information
The right to request restriction of processing
The right to data portability

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you and your interaction with our website. We use these technologies to enhance your experience and allow certain functions to work, such as remembering your preferences.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Third-Party Services

We may use third-party services to support our operations. These services may include:

Payment processors
Cloud storage providers
Analytics services
Customer support platforms

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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